Coda Massage Chair

Troubleshooting, manuals, part replacement instructions, and warranty information for the Coda Massage Chair.

Whether you're experiencing issues with your chair, seeking guidance on proper maintenance, or looking to replace specific parts, you've come to the right place. Our comprehensive troubleshooting guide will assist you in identifying and resolving common problems.

To ensure that you access the right information for your specific Coda Massage Chair model, please locate the model number. You can find it on a sticker located at the back of the chair or in the user manual provided with your chair.

The included manual provides detailed instructions on operating your Coda Massage Chair effectively. It covers everything from initial setup to advanced features, ensuring you can make the most of your massage chair experience.

If you require assistance with replacing parts, we have step-by-step instructions to help you navigate the process seamlessly. Whether it's a damaged component or a desire to upgrade certain elements, our instructions will guide you through the necessary steps.

Lastly, we understand the importance of warranty coverage. You will find valuable information regarding the warranty terms and procedures for your specific Coda Massage Chair model.

Explore this section to maximize the performance and longevity of your chair. Should you need further assistance, our dedicated customer support team is ready to help.

Troubleshooting

Problem	Solution
My rollers don't go all the way down, beyond the buttocks to the back of the thigh.	The issue at hand pertains to a design flaw in the remote control of your massage chair. It falsely indicates that the rollers will extend beyond the buttocks and reach the back of the thigh. However, upon opening the chair seat, you will discover that the rollers are already positioned as low as possible. This discrepancy is misleading, as the roller mechanism is designed to have a limited range and cannot extend any further.
My massage chair does not work when plugged in and  turned on.	1. Ensure that the remote control is turned ON. Locate the ON switch on your remote control and press it to activate the chair's functions. 2. Make sure you have selected a massage function. Press any massage function button on the remote control to initiate the desired massage experience. 3. Check the chair's power source. Ensure that the chair is properly connected to a functioning wall outlet and that there is a secure electrical contact. 4. If the chair is still not working, there might be a burned out fuse. Locate the fuse in the chair's circuit and replace it with the appropriate fuse of the same rating. 5. If none of the above steps resolve the issue, it is possible that there is a problem within the chair's inner circuitry. In such cases, it is recommended to contact an authorized maintenance professional who specializes in massage chair repairs. They will be able to diagnose and fix the problem effectively and safely.
Beeping noises inside the chair during massage sessions.	The sounds you are hearing, such as the air pump, mechanical parts, and motor, are typical and should be considered completely normal for your massage chair. These components are integral to the functioning of the chair and may generate operational sounds during use. The movement and operation of these parts are designed to provide you with a satisfying massage experience. Therefore, there is no need for concern regarding these noises, as they are expected and do not indicate any underlying issues with your massage chair. Relax and enjoy the rejuvenating benefits of your massage session while understanding that these sounds are a natural part of the chair's operation.
The sound I was hearing inside the chair is much louder now.	1. If you have been using the chair continuously for an extended period, it may have caused some internal components to overheat. In such cases, it is recommended to power down the chair and allow it to cool down for at least 30 minutes. After the cooling period, test the chair again to see if the sound persists. 2. Over time, normal wear and tear can occur in the internal parts of the massage chair due to consistent use. If the unusual sound persists even after the cooling period, it is advisable to seek assistance from an authorized maintenance professional. They have the expertise to diagnose and repair any internal issues in your chair effectively and safely. By following these steps, you can address the immediate concern of unusual sounds in your massage chair and take appropriate actions to ensure its optimal performance. If you notice any noise originating from the rollers' movement along the track, applying a thin layer of lithium grease inside the track can effectively reduce chafing among the internal components, mitigating the sound produced.
There is a difference in Left/ Right motors. One is sometimes higher than the other is.	It is important to note that the massage rollers in your chair may not always run symmetrically, and this occurrence is considered normal. Due to the complexity of the massage chair's internal mechanism, slight variations in the movement of the rollers can happen. These differences in roller movement are intentional and designed to provide a diverse and dynamic massage experience. Therefore, there is no cause for concern if you observe asymmetrical roller motion during your massage sessions. Rest assured that your chair is functioning as intended, offering a diverse range of massage techniques to target different areas of your body.
My massage unexpectedly stopped during a session.	1. Ensure that the chair is receiving a stable power supply. Check the power cord and ensure it is securely connected to both the chair and the power outlet. If there are any loose connections, firmly plug them in to establish a secure electrical connection. 2. Continuous usage of the chair for extended periods can cause overheating. If you have been using the chair extensively, it is recommended to allow it to rest for at least 30 minutes. This will give the internal components sufficient time to cool down. After the resting period, attempt to restart the chair and check if the issue persists. By checking the power connection and allowing the chair to rest, you can address common issues that may arise with the massage chair. If the problem persists, it is advisable to consult the chair's user manual or contact the manufacturer's customer support for further assistance.
I cannot move the backrest or leg rest as intended.	1. Begin by checking the surrounding area for any objects or obstacles that may be obstructing the chair's movement. Clear the area and remove any items that may hinder the chair from moving adequately. Ensuring sufficient clearance will allow the chair to operate smoothly. 2. It is important to note that some massage chair models are programmed to reach the end of a cycle, where the chair stops at a specific position as part of its normal operation. If you find your chair in such a position, there is no cause for concern. To return the chair to its initial position, simply power off the remote control and then power it back on. This should reset the chair's programming and restore it to the starting position.
I cannot get the chair to return to its default position.	1. Continuous usage of the chair for prolonged periods or exceeding the massage time frame may cause it to remain in an altered position. In such cases, it is recommended to allow the chair to rest and power off for at least 30 minutes. This resting period will give the chair's internal systems ample time to recalibrate. After the 30-minute wait, attempt to power on the chair and check if it returns to its normal position. 2. If the chair still does not revert to its regular position even after the resting period, it is advisable to seek assistance from an authorized maintenance professional. They possess the expertise and knowledge to diagnose any potential issues and provide appropriate guidance for resolving the problem.
The electric wires and/or plugs are really hot.	1. If you have been using the chair continuously for an extended period and notice any irregularities, it is advisable to turn off all power to the chair. Allow the chair to rest and cool down for at least 30 minutes. This will help dissipate any accumulated heat and give the internal components a chance to reset. After the resting period, you can attempt to use the chair again and check if the issue persists. 2. It is important to be mindful of any significant heat generated during chair usage. If you experience excessive heat emanating from the chair, it is recommended to stop using it immediately. This can be an indication of a potential issue with the chair's internal mechanisms or electrical system. In such cases, it is best to contact a maintenance professional who specializes in massage chair repairs. They will have the necessary expertise to diagnose and address any underlying problems.
How do I get my voice commands to work?	1. Using the remote control, navigate to the Settings menu. This can typically be accessed by pressing the dedicated Settings button on the remote control. 2. Once in the Settings menu, locate the Voice option. It is often found within the menu options and may require scrolling or navigating through different settings categories. 3. Select the Voice option and ensure that it is set to "ON." If it is already enabled, you can proceed to use the voice control feature. If it is disabled, toggle the setting to "ON" using the navigation buttons on the remote control. Additionally, if your chair includes a touch pad for voice control, please note the following: 1. Locate the touch pad on the left side of the chair (when seated). It is typically positioned within easy reach for convenient access. 2. To activate the touch pad, simply tap or press on it gently. The touch pad may include specific commands or symbols listed on the remote control base holder. Refer to these commands as needed to utilize the touch pad effectively.
I cannot save my massage chair settings like the manual states	Please note that the Coda model does not have a memory function to save customized massage settings. While you have the ability to customize various aspects of the massage experience, such as intensity, speed, and massage techniques, it is important to be aware that these settings cannot be saved for future use. To personalize your massage on the Coda model, you can adjust the desired settings manually each time you use the chair. Take advantage of the available customization options to tailor the massage to your preferences and needs during each session. Although the lack of a memory function may require adjusting the settings before each use, it ensures flexibility and the opportunity to fine-tune the massage experience according to your preferences at any given time. Please refer to the user manual or contact customer support if you have further questions or need assistance with the customization options of your Coda massage chair.
The air bags in the leg assembly are not inflating	To inspect the hose under the foot assembly when the chair is reclined, please follow these steps: 1. Begin by reclining the massage chair to its maximum position. This will provide better access to the foot assembly area. 2. Locate the hose that is connected to the foot assembly. It is typically positioned underneath the footrest or between the footrest and the main body of the chair. 3. Check the hose for any signs of damage, such as cracks, leaks, or loose connections. Inspect the entire length of the hose thoroughly to ensure there are no visible issues. 4. If you notice any damage or loose connections, carefully tighten or reattach them as necessary. In the case of cracks or leaks in the hose, it may need to be replaced. Contact the manufacturer or an authorized maintenance professional for further assistance in obtaining a replacement hose. Regularly checking the hose under the foot assembly when the chair is reclined helps ensure its proper functioning and prevents potential issues during massage sessions. If you require additional guidance or encounter any difficulties, please refer to the user manual or contact the manufacturer's customer support for further assistance.