truMedic offers full refunds on any products returned within 30 days of purchase.
Here is our no hassle process!
1. Send us an email at firstname.lastname@example.org OR call us at 888-264-1766. Indicate whether you want to return or replace the product.
2. Package the product you wish to return/replace and send it to:
Returns must include the following:
- All accessories that were shipped with the item. If we receive a partial return we will be unable to process a full refund.
- Contact information and truMedic.com Order ID, otherwise we won't know who to refund!
3. Once we receive the item we will inspect it. If a refund was requested you will receive an email once it has processed with the refund amount. If a replacement was requested you will be contacted with shipping information for your replacement product.