The truMedic InstaShiatsu+ Waterproof Wand Massager is not powering on
Ensure the battery is completely charged before using the unit. If the unit still does not power on after holding the power button for 3 seconds contact service@trumedic.com.
The truMedic InstaShiatsu+ Waterproof Wand Massager has suddenly stopped working.
Recharge the battery for at least 15 minutes, and then attempt to power the unit on. If the unit still does not power on after holding the power button for 3 seconds contact service@trumedic.com.
The truMedic InstaShiatsu+ Waterproof Wand Massager is making noises.
A stead noise coming from the motor is normal. If the unit makes any abnormally loud or erratic noises discontinue use and contact service@trumedic.com.
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