TMH-3000 - InstaShiatsu+ Water-Resistant Wand Massager (Discontinued)

Troubleshooting

 

The truMedic InstaShiatsu+ Waterproof Wand Massager is not powering on
  • Ensure the battery is completely charged before using the unit.  If the unit still does not power on after holding the power button for 3 seconds contact service@trumedic.com.
The truMedic InstaShiatsu+ Waterproof Wand Massager has suddenly stopped working.
  • Recharge the battery for at least 15 minutes, and then attempt to power the unit on.  If the unit still does not power on after holding the power button for 3 seconds contact service@trumedic.com.
The truMedic InstaShiatsu+ Waterproof Wand Massager is making noises.
  • A stead noise coming from the motor is normal.  If the unit makes any abnormally loud or erratic noises discontinue use and contact service@trumedic.com.
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