Why aren't I experiencing any benefits?
Remember that your body is a complex organism. While you might feel rejuvenated after your first treatment, it takes time for long lasting benefits to become apparent. Similar to exercise, those who stick to a regular regimen experience the best results. Since the 1850s, many have experienced the immeasurable benefits of electrotherapy, and now you can too from the comfort of your home! The Electronic Pulse Massager PL-009 is your premier electronic therapy device on the market.
Why is the stimulation weak or nonexistent?
Since the Electronic Pulse Massager PL-009 is such a powerful device, the lack of stimulation means that it probably isn't connected properly. Ensure that all of the electrode pads are closely connected with the skin and that all wires are plugged into the device. Make sure you are using the electrodes in pairs of two or four. Make sure each pair is connected to one lead wire. Disconnect the cables and try reconnecting - ensure that the electrodes don't touch each other. Make sure the batteries are charged. Weak batteries are the MAIN cause of weak/non-existent pulses.
Why is my skin red or feeling numb?
If your skin is feeling numb, then either the treatment is too powerful, or you may be overusing the device. Reduce usage or lower the intensity of the treatment. If your skin becomes red, or a rash develops, you may be having a reaction to the gel on the pads. THE PADS ARE CERTIFIED LATEX-FREE. However, particularly sensitive people may experience redness or rash, if this happens, discontinue use immediately and consult a medical professional. Either reduce the time of treatment or reduce the intensity.
Why won't my pads stick to my skin?
Over time, the pads will lose their adhesion and must be replaced, this is normal. Our pads are specifically designed to be long-lasting and are made of using solid-core carbon and American-sourced gel, certified latex-free for maximum uses. Not only does this provide a sanitary experience, it ensures that the electrode pads are always working for your convenience. You can extend the life of the pads by wiping your skin with a cotton swab moistened with rubbing alcohol prior to use and by moistening the pads with a drop of electrode gel as they begin to lose adhesion.
Why won't my device turn on?
Is the battery out of power? Charge the device. The unit is "ON" when a letter "A" appears in the window, but DOESN NOT begin treatment until you choose a treatment type and increase the intensity.