Troubleshooting
My massage chair isn’t operating when I select a program
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- Ensure the chair is fully plugged in.
- Check to make sure the power switch is ON on the bottom right side of the chair.
- Choose a mode on the remote controller.
- The chair has a burned out fuse. Replace it with the appropriate fuse.
- The problem lies within the inner circuit. A repair person is required.
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My massage chair makes a lot of noise
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- You are likely hearing the noise from the motor and other mechanical parts. Some noise is normal.
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My massage stopped unexpectedly during a session
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- The massage cycle of 15 minutes may have ended.
- You may have been using your chair for too long. Wait 30 minutes before selecting another cycle.
- There is a problem, a repair person may be required.
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The electrical wire is hot to the touch
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- This may occur from overuse. Allow your chair to rest for 30 minutes and try again.
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Available Parts
MC-2100 Massage Chair Remote Control
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