FC-1500 InstaShiatsu+ Folding Chair (Discontinued)


My massage chair isn't operating when I select a program.
  • Ensure the chair is fully plugged in.
  • Check to make sure the power switch is in the "ON" position on the bottom right side of the chair.
  • Choose a mode on the control panel.
  • The chair has a burned out fuse.  Replace it with the appropriate fuse.
  • The problem lies within an inner circuit.  Contact service@trumedic.com.
My massage chair makes a lot of noise during operation.
  • You are likely hearing the noise from the motor and other mechanical parts.  Some noise is normal.
My massage stopped unexpectedly during a session.
  • The massage cycle of 15 minutes may have ended.
  • You may have been using your chair for too long.  Wait 30 minutes before selecting another cycle.
  • There is a mechanical problem.  Contact service@trumedic.com for further assistance.
The electrical wire is hot to the touch.
  • This may occur from overuse.  Allow your chair to reset for 30 minutes and try again.
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