The truMedic InstaShiatsu+ Pillow Massager is making noises when in use.
- A steady noise from the motor is typical when the massager is being used. If the massager makes any sudden loud or grinding noises, discontinue use and contact firstname.lastname@example.org for service.
The truMedic InstaShiatsu+ Pillow Massager will not turn on.
- Ensure the A/C adapter is plugged into the correct outlet and that the adapter is securely plugged into the power cord on the massager.
The truMedic InstaShiatsu Pillow Massager suddenly shut off.
- If the massager has been used for more than 15 minutes the automatic shut off feature has been activated to reduce the chance of overheating or injury. Wait 30 minutes then attempt to use the massager again.
InstaShiatsu+ & truShiatsu Pillow Massager A/C Adapter